Sustainability

Road to Net Zero Emissions

The Company, to fulfill its sustainability goals and balance economic, social and environmental factors, in accordance with “Sustainable Development Best Practice Principles for TWSE/TPEx Listed Companies”, with its policy “Corporate Social Responsibility Best Practice Principles for Sinyi Realty Inc. ” approved in the Board of Directors in December, 2010 and reported at 2015 annual general shareholders' meeting for revision. The Company pays attention to the sustainable development of domestic/overseas enterprises at all times so as to review and improve the Corporate Governance of the Company. The Company sets up the vision of “fulfilling our dedication toward the society and achieving world-class service giant” and six rules of sustainable operation. At the Board of Directors meeting convened in December 23th 2025, TEM Committee assigned the Office of Corporate Ethics and Sustainability reported on the implementation in all aspects related to the stakeholders in 2025. The chairman of the board of directors said that in response to "Sinyi Realty 2030 Net Zero Emissions", the management team should focus more on energy conservation and carbon reduction issues and formulate specific measures. The Independent Director’s recommendations during the meeting are provided in the attached document.

A dedicated unit for CSR

The Company has set up the Total Ethics Management Committee (hereinafter referred to as "TEM Committee") which coordinates the Company's corporate social responsibility (CSR) and sustainable development goals. On a regular basis, the TEM Committee checks and verifies the Company's performance and its achievement of the established goals; reports to the Board of Directors every year about the promotion and planning in implementation status. In ordinary times, the Office of Corporate Ethics and Sustainability is responsible for the Company's corporate social responsibility (CSR) related major management themes to look into the issues of concern of the major stakeholders identified by the Company, including customers, colleagues, shareholders, society, environment, and suppliers.

Stakeholders Engagement

Stakeholders	Issues of Concern	Our Responses	Frequency of Responses	Contact
Environment	Water Management Greenhouse Gas Emission	Climate Change Management Environment and Energy Management	Everyday Supervision Once a year	02-2755-7666#25457 Mrs. Chen, Senior Manager of Sustainability Development Dept.
Employees	Employment Talent Training Remuneration and Benefits	Talent Cultivation and Development Benefits and Retirement plans Occupational Safety	Irregular Announcement on benefit-related infos	02-2755-7666#41729 Mr. Fen, Senior Manager of Human Resources Dept. Mr. Chen, Manager of Talent Development Dept.
Customers	Service Innovation Digital Resilience Transaction Security	Protecting Customer's right Exceptional Service and Innovation	24-hour call center service	(0800)211922
Community	Community Building Activities Donations Ethics and Integrity	Holding Community Actitvities Cultivating Corporate Ethics	Irregular	02-2755-7666#27561 Mrs.Hsiao, Public Welfare Promotion Group
Investors	Implementation of Board of Directors Operation of the Company Distribution of Dividends	Shareholders' Meeting Investors' Conference Information Disclosure	Once a year Once a season Irregular Announcement	02-2755-7666#42602 Ms. Su, Manager of Corporate Governance Dept.
Suppliers	Supply Chain Management Corporate Image	Performance Evaluation ESG Commitment	Once a year	02-2755-7666#46700 Mr. Hsu, Project Manager of Sustainability Development Dept.

Compensation

Basic-Level Employee Compensation－

The Company's Articles of Incorporation stipulate that when the Company has profit for a fiscal year, at least 10‰ of the profit exclusive of employees’ and directors’ remunerations shall be employees’ remunerations which include at least 8‰ the profit shall be non-executive employees’ remuneration. The remunerations shall be resolved by the Company’s board of the directors for the amount by means of new share issuance or cash. The employees may include those serving with affiliates who meet specific requirements. The Company's non-executive employees are "formal colleagues who are not managers (Note 2)", accounting for 98% of the number in 2024, and received 96% of the employee remuneration.

the Company allocates one-third of the annual operating profit after tax to all employees as year-end bonuses and year-end performance bonuses every year, specifically realizing the spirit of profit sharing. In addition, sales colleagues also have various performance bonuses such as individual awards, group awards, and long-term development bonuses, etc., while store supervisors have store supervisor bonuses.

Note 1: According to government regulations, non-executive employees refer to those who are not managers and whose salary level does not reach a certain amount, and the aforementioned "certain amount" refers to the salary level of non-executive employees announced by the government in accordance with the "Regulations Governing Salary Increases and Deductions for Small and Medium-sized Enterprises Employees".

Note 2: The Company's managers refer to the supervisors of the district department or above.

New Talent Oriented Program－We provide a guaranteed NT$50,000 monthly salary for the first six months, ensuring these new-hired sales can feel at ease as they learn about the real estate industry and develop the service skills needed to keep customers satisfied. After the probationary period is due at the 30th day, the Company will provide those who are not accustomed and want to leave withe the monthly salary of NT$50,000 and additional NT$50,000 for helping them switching their jobs.

One-third of Net Profits Shared with Employees－If the company enjoys a profit in a given year, one-third of after-tax net profit is set aside for end-of-year employee’s bonuses and annual performance bonuses, a concrete realization of the spirit of profit sharing.

Discounts on Service Fees for Property Purchases or Sales－

Employees and their spouses and dependent children will not be charged service fees when commissioning the company for property purchases.
Employees and their spouses, parents, and children will enjoy a discounted service fee of 2% of total price when commissioning the company to sell property.

Flexible Benefits – Sinfu Coin－Sinfu Coin is a system that allows employees to choose the welfare items they need. The projects given are also becoming more individual and diversified due to differences in personal needs. We would achieve the purpose of enhancing recognition and satisfaction with the organization.

ESOP (Formal employees only)－We offer employees a share of their earnings, with bonuses of between NT$500 and NT$700 paid out each month in line with each staff member’s investment.

Childbirth Grants for Employees－Employees who have completed a year of employment who have a second (or later) child are entitled to a grant of NT$120,000 per child, paid out in monthly installments over the course of a year.

Physical Health Check-ups－Each time staff complete two years with the company, they are entitled to one public health Check-ups. Staff aged 40 or above are eligible each year, and new hires receive a free physical examination upon commencement of employment. Staff dependents can also enjoy discounts on these same health checks.

Employee Satisfaction Survey

The average employee satisfaction score was 3.78, below the 2025 target of 4.0. Significant external policy changes affecting the real estate industry impacted overall operations and, to some extent, employee morale and the salary performance for this year, resulting in lower organizational identification and satisfaction compared with prior years. In response, the Company implemented adjustment strategies alongside Dream Fulfillment initiatives and coaching and incentive mechanisms. By Q4, overall momentum had gradually recovered, with morale expected to stabilize.
The number of respondents to the 2025 employee satisfaction survey was 4,100 collected with 2,999 were valid. The overall valid response rate was 73%, higher than iin 2024. the overall average score was 3.78 points, slightly lower than in 2025, mainly due to major adjustments in external policies that affacted the real estate industry in 2025, which had a certain impanct on the morale of the colleagues and was also reflected their work input and output effectiveness as well as their salary performance.
In this survey, the three dimensions of "supervisor leadership and support", "work content and adaptability", and "interpersonal relationships and cooperation" are good, reflecting that the Company has a good foundation for supervisor support, work meaning, and teamwork. However, there is still room for improvement in "personal well-being" and "work-life balance".
In response to the survey results, the Company will start the following two major directions in the future:
1. To strengthen the implementation of the concept and the workplace psychological safety atmosphere, supervisors take the lead in implementing quality dialogue and promoting a psychological safety culture, to establish a working enviornment where discussion, feedback, adn encourage different opinions and to make Dream-Fulfillment Action Program a support tool .
2. To reshape the fairness and incentive effect of the compensation system, creat a better reward system, enhance benefits, focus on physical and mental health and pay attention to the career development of colleagues, so that the direction of efforts is clearly visible.

Retirement System

Exactly in accordance with the requirements by laws and ordinances concerned, appropriate 6% of their monthly pays into the individual account opened with the Bureau of Labor Insurance for newly employees newly hired starting from July 1, 2005 and employees who have chosen new system Labor Pension Act. For the existent employees who continually choose the old pension system regulations and for the service seniority retained under the old system of employees who choose new pension regulations. Our company allocated an amount of NT$189,579,000 to the new pension system in 2025. Additionally, an amount of NT$10,532,000 was allocated to the old pension system in 2025. As of the end of 2025, the balance of the old pension system stood at NT$695,977,000, which is in compliance with the regulatory requirements and sufficient to cover the colleagues applicable to the previous system by the end of 2026.

Occupational Health and Safety

Sinyi extends our care for workers, and takes the influence to the supply chain system. Workers include Sinyi employees and employees of key suppliers, whoever works in Sinyi’s workplace and other suppliers. Regulations and supplier sustainability clauses guarantee health and safety for workers and the occupational safety and health management system covers 100%.

Workplace Safety Analytics－In an effort to implement thoroughly the concept of promoting colleagues' occupational safety, we self-produced a 1-hour online course on occupational safety and health and listed it as a compulsory item, and invited experts to the company to conduct occupational safety lectures. The relevant training hours and attendance facts are as enumerated：The Occupational Safety and Health Management course lasts 1 hour per session, with a total of 506 new employees trained in 2025. Training sessions for existing employees have had a total of 4,465 participants. The Workplace Safety Maintenance course lasts 1 hour per session, with a total of 3021 participants.

Human Right Policies

Since the establishment of Sinyi, we has always upheld our "people-oriented" spirit of trustworthiness, recognizing and voluntarily following the "United Nations World Human Rights Declaration", the “United Nations Global Covenant”, the “United Nations Guiding Principles on Enterprise and Human Rights”, the “United Nations International Labour Organization” and other international human rights protection standards to prevent any violations of human rights. Sinyi treats all workers with dignity and respect by the "Sinyi Realty Human Rights Commitment".　For more information about the above, please refer to our "Sinyi Sustainability" website.

（Sinyi Realty Human Rights Commitment, please see "human rights policy"）

Environmental Sustainability

Sinyi Realty focuses on the impact of climate change, implements climate-related risk management in compliance with the TCFD structure of “Governance, Strategy, Risk Management, and Metrics & Targets”, reveals information regarding climate-related risk management to promote transparency of information and sustainable operations. The Company Links up industry forces from inside out to resolve disasters caused by “climate emergency”. (Further details please refer to Sinyi CSR "Climate-related Risks and Opportunities")
In 2024, the Company used four renewable energy certificates (equivalent to 4,000 kWh) and procured 2,479,884 kWh of green power through power wheeling, totaling 2,483,884 kWh of renewable energy. The total investment in renewable energy, including green power wheeling and certificates, amounted to approximately NT$14.035 million, resulting in a carbon emissions reduction of 1,177.36 metric tons. In 2025, the Company used 4,976.141 kWh of renewable energy, with a total expenditure of NT$26.50 million, resulting in a carbon emissions reduction of 2,362 metric tons.
In 2025, the Company continued its investment in the upgrading and improvement of energy-saving equipment. This included the complete replacement of air conditioning units across all directly-operated branch stores in Taiwan. A total of 80 units were replaced with an investment of NT$ 7,548 thousand. These new units adhere to Level 1 Energy Efficiency Standards, which are expected to reduce power consumption and carbon dioxide emissions. Furthermore, the Company completed energy improvement projects for the elevators at its headquarters with an investment of NT$ 1,711 thousand. By implementing energy regenerative systems and floor display functions, the annual power consumption of these elevators is estimated to decrease by 30%, resulting in an annual energy saving of 11,436 kWh. These measures have effectively enhanced energy efficiency and demonstrate the Company's unwavering commitment to environmental sustainability.

In 2025, Sinyi Realty was honored with the Grand Prize for Distinguished Project in the "Senior Friendliness" category at the Global Views ESG Corporate Sustainability Awards. Additionally, the Company secured the Model Award for "Comprehensive ESG Performance" and the Excellence Award for Distinguished Project in the "Low-Carbon Operations" category.

In 2025, the Company ranked 3rd in the "Large Enterprise - Service Industry" category of the CommonWealth Sustainable Citizen Awards, marking 19 consecutive years of recognition.

In 2025, Sinyi Realty was honored with the Silver Award and the Excellence in Sustainable Guiding Award at the Asia-Pacific Sustainable MICE Awards.

In 2025, Sinyi Realty was awarded the TCSA "Top Ten Domestic Exemplary Corporates" and "Best Annual Report" in the Service Industry Category.

In 2025, Sinyi Realty was honored with the Gold Class award in the "Sustainability Reporting" category and the Outstanding Class for "Best Practice" at the Global Corporate Sustainability Awards (GCSA).

In 2024, more than 21,000 companies around the world participated in the CDP evaluation, and only 346 companies were selected as Grade A. Among them, only 18 companies in Taiwan received Grade A. This is the second time that Sinyi Realty has been recognized with the highest grade A.

In 2024, the Company was selected as one of the "Top 100 Carbon Competitiveness" by Business Weekly to demonstrate its carbon reduction capabilities.

In 2023, Sinyi Realty once again obtained certificates of Carbon Neutrality, Carbon Footprint, Water Footprint, Energy/Environment/Water Resources Management System, Event Sustainability Management System.

In 2023, Sinyi Realty participated in CDP (Carbon Disclosure Project) and was awarded the highest grade "A".

In 2022, Sinyi Realty reduced about 3% of renewable energy.

Since 2021, Sinyi Realty has participated in the Net Zero 2030/2050 Initiative, and has committed to achieve the goal of Net Zero by 2030.

In 2021, Sinyi Realty has set a science-based target approved by SBTi to keep warming to 1.5°C.

In 2021, the headquarters building and all branches of Sinyi Realty respond to the international “Earth Hour” event.

Supplier Management

Supplier Management Mechanisms

Our green procurement exceeded NTD30 million from 2022 to 2024, and we were recognized for consecutive 16 years by Taipei city government.
Sinyi Realty has been aware of issues in supply chain management such as forced labor, working environment safety, and corruption for a long time. For example: security or cleaning operations suppliers have a higher probability of forced labor. They should pay attention not to violate an upper limit of working hours in Labor Standards Act. For suppliers with large purchases and large amounts of money transaction have a greater risk of corruption. For the consignment suppliers, due to a large number of sign-posting staff, they have greater risk caused by the working environment. For example, staff must not continue to work at a high temperature of more than 32 degrees, and a relative humidity of more than 80%, or when a natural disaster occurs, and not stand in an important hub of dangerous traffic. For home suppliers provide decoration services, they must not work without safety protection equipment, and not work in dust, toxic gases environment.

Ongoing Execution

The ESG implementation review rate of key suppliers (including existing and new ones) reached 92.02%

100% signed the Supplier Sustainability Terms

Introduce ISO 20400

Supplier Risk Assessment

The 2024 key supplier assessment covered 77 suppliers with annual procurement amounts over NT$1 million. After excluding those with no cooperation in 2025, those already publishing sustainability reports, and monopolistic advertising or online media vendors, a GRI-based screening identified 12 new suppliers for inclusion in the management scope. Further details

Domestic cultural development and results

The Company has long been committed to promoting and supporting various cultural activities, giving back to society through concrete actions. In 2025, the Company provided financial sponsorships for several events, including the "PaperWindmill Theatre Tour" and "The 8th Annual Kishu An Forest of Literature: Campus Periodical Exhibition and Competition." We also sponsored the "Rural Reading Promotion Initiative: The Mandarin Daily News Literacy Pilot Class for Underserved Schools".
Additionally, the Company strongly supported the "7th Taipei Music Academy & Festival" and Taiwan Supermen Movie Screening Series (10 Sessions): Power of Love Taiwan 3D Association". Moreover, we backed Neo-Classical Chamber Ensemble’s music theatre production, " Heroes with Heart Charity Concert." In total, our sponsorship amounted to approximately NT$6,427 million. In addition, through the activities of the Community One Project，the Company also supports the communities to support local projects in the form of theaters, with a total of NT$ 975 thousand. Through these diverse sponsorship efforts, the Company aim to inject more vitality into Taiwan's arts and cultural sector, planting the seeds of culture to take root and flourish for generations to come.
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